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Closed
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Case #
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10003
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Affiliated Job:
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American Systems Consulting, Inc.2
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Opened:
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Unknown
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Closed:
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Unknown
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Total Hit Count:
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16777
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Last Hit:
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Monday, April 22, 2024 8:23:19 PM
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Unique Hit Count:
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5179
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Last Unique Hit:
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Monday, April 22, 2024 8:23:19 PM
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Case Type(s):
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Database, Server, Client Project, Vendor Support
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Case Notes(s):
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All cases are posted for review purposes only. Any implementations should be performed at your own risk.
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Problem:
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Client Project: Dell PowerEdge server with internal storage on a SATA CERC controller in a RAID5 configuration.
Server collapse after multiple drive failure. Due to no backup of the system, client requested to recover any data available.
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Resolution:
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Diagnostic process included contacting Dell support who said nothing could be done and shipped out a replacement RAID controller and three hard drives. I replaced the CERC controller and reattached the existing drives in the proper order - forced the drives back into the original RAID5 configuration and into an online state - I was still unsuccessful to boot the system, but was able to image off the data to my laptop via Symantec Ghost - rebuilt the server and restored what data I could from this image - including the SQL databases.
The databases were placed onto the newly built system replacing the system databases and adding the others - brought the SQL server into a single user mode and extracted what data that could be recovered. Apart from some inconsistencies, nearly all data including the web site scripts were successfully recovered or recreated.
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